FAQ
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Terms of
Use
Shipping
Posters
-
We send all posters in a separate tube to ensure they are not damaged. If you order mixed products, your poster may arrive earlier or later than the other package.
Returns &
Exchanges
Can I return downloadable products?
No, downloadable products cannot be returned or refunded.
Damaged
goods?
Step 1 – Within seven (7) days of your merchandise delivery date, please email team@sophiatara.org to give us your order information.
Step 2 - Save original packaging!
Step 3 - Take photos of damaged artwork and packaging. Please email these photos to team@sophiatara.org
Step 4 - We'll contact you for the next step